Privacy Policy

This Privacy Policy describes how maximzocktttcafestudio Cleaning Studio ("maximzocktttcafestudio", "we", "us") processes personal data in connection with our cleaning services and this website, in accordance with the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

1. Who we are

The data controller responsible for your personal data is:

• maximzocktttcafestudio Cleaning Studio
• Rosenheimer Straße 145, 81671 München, Bayern, Germany
• Email: hello@maximzocktttcafestudio.com
• Telephone: +49 89 21094500

2. Data we collect

We only collect the data we need to provide our services and respond to your requests. Depending on how you interact with us, this may include:

• Contact details — your name, email address and telephone number.
• Service details — your address or district, the type of cleaning requested, frequency and any access instructions you choose to share.
• Enquiry content — the message you send us and any related correspondence.
• Technical data — limited information such as your browser type and anonymised usage statistics, only where you have consented to optional analytics.

3. How we use your data

We process your personal data to:

• Respond to enquiries and prepare quotes;
• Arrange, deliver and invoice our cleaning services;
• Communicate about bookings, changes and our satisfaction guarantee;
• Meet legal and accounting obligations;
• Improve our website and services, where you have consented.

4. Legal bases for processing

We rely on the following legal bases under Article 6(1) GDPR:

• Contract (Art. 6(1)(b)) — to deliver the services you request.
• Legal obligation (Art. 6(1)(c)) — for tax and record-keeping duties.
• Legitimate interests (Art. 6(1)(f)) — to operate and secure our business and website.
• Consent (Art. 6(1)(a)) — for optional analytics cookies and marketing, which you may withdraw at any time.

5. Sharing & processors

We do not sell your personal data. We share it only with trusted service providers who help us operate — such as our booking, invoicing and email providers — under written data-processing agreements. All hosting and processing is arranged to keep your data within the EU/EEA wherever possible. Any transfer outside the EEA is protected by appropriate safeguards such as the EU Standard Contractual Clauses.

6. How long we keep your data

We retain personal data only as long as necessary for the purposes above. Enquiry data that does not lead to a booking is deleted within 12 months. Contractual and invoicing records are kept for the statutory retention periods required under German commercial and tax law (generally 6 to 10 years).

7. Your rights

Under the GDPR you have the right to:

• Access the personal data we hold about you;
• Request correction of inaccurate data;
• Request erasure ("right to be forgotten");
• Restrict or object to certain processing;
• Request data portability;
• Withdraw consent at any time, without affecting prior lawful processing.

To exercise any of these rights, contact us using the details below. We will respond within one month.

8. Contact & complaints

For any privacy question or request, email hello@maximzocktttcafestudio.com. You also have the right to lodge a complaint with the competent supervisory authority — for maximzocktttcafestudio this is the Bavarian State Office for Data Protection Supervision (Bayerisches Landesamt für Datenschutzaufsicht, BayLDA).

This policy is provided as a professionally written template and should be reviewed by qualified legal counsel before publication to ensure it fully reflects your operations and the latest legal requirements.